Refund & Returns Policy
We want you to be happy with your Patta order. If something is not right, this policy explains how returns and refunds work. Questions? Email support@pattaofficial.com or call [TO FILL: phone].
Return window
You may request a return within 30 days of receiving your order.
Condition requirements
Items must be returned unworn, unwashed and in their original condition, with all tags and original packaging intact. Items that show signs of wear or damage may not be eligible.
Return shipping
Return shipping costs are the responsibility of the customer. We recommend a tracked service, as we cannot be responsible for returns lost in transit.
Refunds
Once your return is received and inspected, your refund is processed to the original payment method within 30 days. We will email you to confirm once the refund has been issued.
Exchanges
We do not currently offer direct exchanges. If you need a different size or style, please return your item for a refund and place a new order.